HOUSE KEEPING JOB DESCRIPTION

Housekeeping Job description
Sample housekeeping job description. Housekeepers are employed either in a private home or in a commercial environment such as a hotel. Duties will vary according to the employment environment but the basic tasks and skills required to perform the housekeeping job remain the same.

 The sample housekeeper job description lists these common tasks and requirements and also identifies the additional tasks and skills required for a housekeeping job in a domestic environment and in a commercial service.

•  General Purpose

To maintain a clean, sanitary, comfortable and tidy environment for either private households or commercial establishments.

• Main Job Tasks And Responsibilities

1. sweep, scrub, mop and polish floors
2. vacuum clean carpets, rugs and draperies
3. shampoo carpets, rugs and upholstery
4. dust and polish furniture and fittings
5. clean metal fixtures and fittings
6. empty and clean trash containers
7. dispose of trash in a sanitary manner
8. clean wash basins, mirrors, tubs and showers
9. wipe down glass surfaces
10. make up beds and change linens as required
11. tidy up rooms
12. wash windows as scheduled
13. sort, wash, load and unload laundry
14. iron and press clothing and linen
15. sort, fold and put away clean laundry
16. operate mechanized cleaning equipment
17. maintain all cleaning equipment and materials in a safe and sanitary working condition
18. monitor and report necessary domestic repairs and replacements
19. Domestic Housekeeper

• In addition to the above a housekeeper employed in a private household may perform some or all of the following duties:

1. check and purchase groceries and household supplies to maintain adequate levels
2. maintain record of related expenditure
3. plan and cook meals for employer
4. care for household pets
5. polish silverware
6. wash dishes and clean kitchen according to agreed hygiene standards
7. clean appliances
8. run errands for employer
9. answer telephone and take messages
10. take care of children.

HOTEL HOUSEKEEPER

•  In addition to general housekeeping tasks the housekeeper duties in a hotel or similar environment will include:

1. clean corridors, lobbies, stairways, elevators and lounges as well as guest rooms
2. organize work schedule from the room status list, arrivals and departures
3. distribute linen, towels and room supplies using wheeled carts or by hand
4. restock room supplies such as drinking glasses, soaps, shampoos, writing supplies, mini bar
5. replace dirty linens with clean items
6. inspect and turn mattresses regularly
7. store all dirty laundry in line with company policy
8. monitor guest laundry bags
9. replace laundry bags and slips
10. check all appliances in rooms are in working order
11. realign furniture and amenities according to prescribed layout
12. respond to guest queries and requests
13. respond to calls for housekeeping problems such as spills, broken glasses
14. deliver any requested housekeeping items to guest rooms
15. remove room service items
16. organize and restock cart at the end of the shift
17. ensure confidentiality and security of guest rooms
18. follow all company safety and security procedures
19. report any maintenance issues or safety hazards
20. observe and report damage of hotel property

• Key Competencies

1. attention to detail
2. customer focus
3. reliability
4. listening skills
5. adaptability
6. planning and organizing
7. team work
8. integrity
9. honesty
10. high energy levels